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FREE Shipping
Low value UK orders are sent 1st Class Recorded or Standard Delivery.
UK orders over £100 are sent via Royal Mail Special Delivery.
Click Here for Non-UK shipping information. |
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Unbeatable Value
Cuffs 'N' Collars offer huge discounts for ladies & mens jewellery online.
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Secure Shopping
Cuffs 'N' Collars are proud to use Comodo SSL Certification for 100% Secure online payment processing.
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Any of our standard lines that you can order online, carry a
14 Day Full-Money-Back Guarantee… |
More than 32,000 customers served since January 2004!
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We are sure that you will be happy with your product from Cuffs 'N' Collars. However, if for any reason you are not satisfied with the product you may return it for an exchange or refund.*
To return your item please adhere to the following steps:
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You must email us to confirm the date and postage method used to return your item, stating your name, order reference and reasons for return.
Please provide clear instructions on how you wish for us to proceed, for example:
Exchange for 'new product code' or Refund.
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Faulty or Damaged Items must be reported to us via email or phone within one working day of receipt.
Items returned without adhering to this step, will only be eligible for a refund or exchange at our discretion.
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Please ensure that items returned are kept in pristine condition, unused and unworn (except for minimal 'trying-on-for-testing' purposes).
For refunds and exchanges, all accompanying items provided must also be returned in pristine condition (for example, jewellery boxes and velveteen pouches).
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Please ensure that items are safely packaged in a padded envelope/parcel.
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The item must be returned at your cost by post.
We recommend you use a service, which will insure items for the full order amount and confirms it will deliver to a UK PO Box address. E.g.
Depending on the order value and contents, you could use Royal Mail Standard Delivery (with a post office 'certificate of postage'), Recorded Delivery or Special Delivery.
Please return your item(s) to:
Great Value
PO Box 47832
London
NW11 9XT
United Kingdom
You must include a covering letter stating your name, order reference and reasons for return.
Please provide clear instructions on how you wish for us to proceed, for example:
Exchange for 'new product code' or Refund with 'reason for return'.
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Upon satisfactory receipt of returned items (with covering letter) Refunds will usually be processed within three working days.
Exchanges typically redispatch according to standard product shipping estimates. |
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* Returned Items must be received by Great Value Jewellery within 15 days† (dated from when we dispatched your order).
Engraved, Customised or Bespoke Items ordered are non-refundable and non-exchangeable once we begin processing the order.
Refunds provided will exclude Bespoke 'Optional Extras' (e.g. Gift Wrapping and Expedited Shipping Fees), as well as International Shipping fees.
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† For International Orders (Non-UK shipping addresses), a further 10 days will be allowed for items to arrive back to Great Value Jewellery.
For full details please read our Terms & Conditions. |
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| More than 32,000 customers served since January 2004! |
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Customer Feedback:
"I would like to say thank you very much for the fast service. The cufflinks are very good quality.
They were a birthday pressy, the person was very impressed, I have seen so much rubbish out there at stupid prices, but these are fab.
Thanks once again for fast email response and service, will recommend definitely."
Linda from London (June 2007)
"Delighted with the cufflinks! I was very impressed with the web site, your service was excellent, and best of all the cuff links are outstanding, much better in reality than on the photographs, so I'm delighted."
Pamela from Birmingham (November 2006)
"Thank you received item,very pleased. I look forward to doing business with again soon. Merry christmas to you all!!!!!"
Frank from Cheshire (December 2008)
» More Reviews » |
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